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Corporate & Events
Book Direct
About
The Collection
  • The Summit Palace
  • The Kingdom Palace
  • The Dynasty Palace
  • The Grand Palace
  • The Sky Palace
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    • The Sky Palace

Seattle Sky Palace - Guest Terms, Conditions & Property Policies


Welcome to Seattle Sky Palace. By confirming a reservation, completing payment, or entering the property, the Guest agrees to the following Terms and Policies.

1. Reservation Agreement

A reservation is confirmed only after:

  • Full or approved partial payment has been received. 
  • Required security deposit authorization has been completed. 
  • Guest has accepted the Rental Agreement. 
  • Government-issued identification may be required. 

Seattle Sky Palace reserves the right to refuse or cancel reservations that fail to meet these requirements.

2. Property Description

Seattle Sky Palace consists of multiple individually listed luxury accommodations located within the same building.

Each accommodation has its own:

  • Floor plan 
  • Bedrooms 
  • Bathrooms 
  • Amenities 
  • Furniture 
  • Balcony configuration 
  • Photographs 
  • Pricing 

Guests acknowledge they are reserving the specific unit identified in their confirmation.

3. Third-Party Listing Disclaimer

Seattle Sky Palace advertises each unit separately.

Third-party websites, search engines, Google Images, or travel platforms may display photographs from multiple units together.

Seattle Sky Palace cannot control how third-party websites organize or display search results.

Guests agree that the official description, amenities, and photographs contained within the reserved listing constitute the accurate representation of the accommodation.

4. Check-In

Standard Check-In:
3:00 PM

Guests shall:

  • Present identification upon request. 
  • Complete remaining paperwork. 
  • Receive access instructions. 
  • Review property orientation if required. 

Early check-in is subject to availability.

5. Check-Out

Standard Check-Out:
11:00 AM

Late departures may incur:

  • Additional hourly charges 
  • Cleaning delays 
  • Additional night charges if necessary 

6. Occupancy & Event Capacity

Seattle Sky Palace offers multiple luxury accommodations, each with established overnight occupancy and maximum event capacities. These limits are designed to comply with safety requirements, preserve the property, and ensure an exceptional guest experience.

Sky Palace (3-Bedroom Luxury Penthouse)

  • Maximum Overnight Guests: 10 
  • Maximum Approved Event Capacity: 100 guests 

Summit Palace (2-Bedroom Luxury Penthouse)

  • Maximum Overnight Guests: 8 
  • Maximum Approved Event Capacity: 30 guests 

Combined Event Capacity

When multiple units are rented together, event capacity may be increased only with prior written approval from Seattle Sky Palace management.

Event Approval Requirements

Any gathering exceeding the overnight occupancy limit is considered an event and must be approved in writing before arrival.

Event approval may require:

  • Event registration 
  • Guest count confirmation 
  • Event fee 
  • Refundable security deposit 
  • Licensed security personnel (when applicable) 
  • Proof of event insurance (for large events) 
  • Compliance with all Seattle Sky Palace Event Policies 

Unauthorized Guests or Events

Unauthorized gatherings or events exceeding the approved guest count may result in:

  • Immediate termination of the reservation 
  • Removal of guests from the property without refund 
  • Forfeiture of the security deposit 
  • Administrative penalties 
  • Additional cleaning fees 
  • Damage charges 
  • Security service charges 
  • Charges for any violations of building or city regulations 

Any gathering exceeding normal overnight occupancy requires prior approval.

Unauthorized events may result in:

  • Immediate eviction 
  • No refund 
  • Security deposit forfeiture 
  • Additional administrative fees 
  • Cleaning charges 
  • Security charges 
  • Damage charges 

8. Guest Conduct

Guests agree to:

  • Respect neighbors. 
  • Follow quiet hours. 
  • Maintain appropriate behavior. 
  • Supervise children. 
  • Comply with local laws. 

Illegal activity immediately terminates the reservation.

9. Noise Policy

Quiet Hours

10:00 PM – 8:00 AM

Approved private events must conclude according to written approval.

Repeated noise complaints may result in eviction.

10. Smoking Policy

Smoking is prohibited inside.

Smoking is permitted only in designated outdoor areas.

Violation results in:

Minimum $500 smoke remediation fee

Additional cleaning if necessary.

11. Furniture Policy

Furniture shall not be:

  • Removed 
  • Disassembled 
  • Relocated outside 
  • Used improperly 

Guests are responsible for damages.

12. Cleanliness Policy

Seattle Sky Palace is professionally cleaned before every arrival.

Guests should inspect the property shortly after check-in.

Any cleanliness concerns must be reported immediately.

13. Maintenance Policy

Occasionally equipment may require repair.

Examples include:

  • Ice machine 
  • Fire pit 
  • DJ booth 
  • Television 
  • Appliances 
  • HVAC 
  • Water heater 
  • Locks 
  • Lighting 

Seattle Sky Palace will make reasonable efforts to:

  • Repair 
  • Replace 
  • Provide alternatives 

Minor maintenance issues do not automatically qualify for refunds.

14. Hot Water & HVAC

Water usage varies depending upon:

  • Group size 
  • Consecutive showers 
  • Building demand 

Portable air conditioning systems may supplement central systems during unusually warm weather.

Temporary HVAC limitations shall not constitute a material breach of this agreement.

15. Amenity Availability

Amenities include but are not limited to:

  • Fire pit 
  • Ice machine 
  • DJ booth 
  • Sauna 
  • Steam room 
  • Outdoor furniture 
  • Piano 
  • Smart TVs 

Temporary maintenance or safety closures may occur without prior notice.

16. Guest Responsibility

Guests shall:

  • Operate equipment properly. 
  • Follow provided instructions. 
  • Report malfunctions immediately. 

Damage resulting from misuse shall be charged accordingly.

17. Issue Reporting

Guests agree to notify management immediately regarding:

  • Cleanliness 
  • Maintenance 
  • Missing items 
  • Plumbing 
  • HVAC 
  • Electrical 
  • Internet 
  • Safety concerns 

Failure to report issues during the stay may limit eligibility for compensation.

18. Opportunity to Resolve

Seattle Sky Palace maintains:

  • Housekeeping 
  • Maintenance personnel 
  • Property management 

Guests agree to allow reasonable time for corrective action before requesting compensation.

19. Refund Policy

Refunds are considered individually.

Factors include:

  • Severity 
  • Documentation 
  • Whether management was notified 
  • Whether corrective action was permitted 
  • Length of impact 

Refunds are not automatically issued after checkout for issues that were not reported during the stay.

20. Cancellation Policy

Cancellation policies follow:

  • Booking.com 
  • Airbnb 
  • VRBO 
  • Peerspace 
  • Direct Booking terms 

Voluntary cancellations may be subject to cancellation fees.

21. Security Deposit

The security deposit may be used for:

  • Damages 
  • Smoking 
  • Plumbing blockages 
  • Missing items 
  • Unauthorized guests 
  • Unauthorized events 
  • Extra cleaning 
  • Excessive trash 
  • Furniture damage 
  • Lock replacement 
  • Lost garage remotes 
  • Garage damage 

Unused deposits are returned after inspection.

22. Damage Responsibility

Guests are financially responsible for:

  • Property damage 
  • Furniture damage 
  • Electronics 
  • Appliances 
  • Decorative items 
  • Artwork 
  • Pianos 
  • Broken glass 
  • Plumbing misuse 

23. Plumbing Policy

Guests shall not flush:

  • Wipes 
  • Feminine products 
  • Paper towels 
  • Grease 
  • Food 

Plumbing service resulting from guest misuse may be charged to the Guest.

24. Chargeback Policy

Guests agree to contact Seattle Sky Palace before initiating a payment dispute.

Seattle Sky Palace maintains:

  • Signed Rental Agreements 
  • Reservation confirmations 
  • Guest communications 
  • Check-in documentation 
  • Property access records 
  • Security camera records (common areas only) 
  • Maintenance records 
  • Housekeeping records 
  • Photographs 
  • Payment records 

These records may be submitted to payment processors, banks, or booking platforms in response to disputes or chargebacks.

25. Limitation of Liability

Seattle Sky Palace shall not be liable for:

  • Temporary utility interruptions 
  • Internet outages 
  • Weather events 
  • Government actions 
  • Third-party service failures 
  • Construction nearby 
  • Platform display errors 

26. Force Majeure

Seattle Sky Palace shall not be responsible for delays or interruptions caused by events beyond its reasonable control, including but not limited to natural disasters, public utility failures, governmental actions, labor disputes, pandemics, or other emergencies.

27. Transportation Services

Complimentary or paid transportation is offered subject to availability.

Seattle Sky Palace is not liable for delays caused by traffic, weather, third-party transportation providers, or circumstances beyond its control.

28. Lost & Found

Items left behind will be held for a limited period when feasible.

Shipping costs and handling fees are the responsibility of the guest.

Seattle Sky Palace is not responsible for unclaimed items.

29. Privacy & Security

Security cameras are installed only in permitted common areas for the safety of guests, staff, and property.

No cameras are installed inside guest accommodations or in private areas.

30. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Washington.

Any legal action arising from this Agreement shall be brought in the appropriate court located in King County, Washington.

31. Acceptance of Terms

By making a reservation, submitting payment, accessing the property, or occupying the accommodation, the Guest acknowledges that they have read, understood, and agreed to these Terms and Policies.



  • Terms and Policy

Seattle Sky Palace

2505 3rd Ave Seattle WA 98121

855-899-8666

Copyright © 2026 Seattle Sky Palace - All Rights Reserved.

Own and Manage by VingroupUSA

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